Small business owners have about a zillion things to do each day – and social media is not usually at the top of the priority list. However, the smart, effective use of social media is essential to building a business’s brand, connecting with potential customers, fostering customer loyalty, and even resolving customer complaints.
Sadly, Online Marketing is no field of dreams for most small businesses. Just because you build Social Media Profiles doesn’t mean that followers, likes and re-tweets will come. It’s not uncommon for a small business’s Facebook page or Twitter account to languish due to lack of content. You need to be sharing interesting, meaningful and relevant content that gives folks a reason to follow your business.
Do you know any restaurants, franchises, retail stores, bars, nightclubs or brands that have a hard time managing their social media channels and online reputation? Businesses that have no time to execute successful campaigns to engage their customers? These businesses tend to lose customers, sales and market share to their competitors.
Wouldn’t it be great if there was a company that could help manage their Facebook and Twitter accounts? Create compelling content for their Instagram, Pinterest and YouTube channel? Respond to all customer complaints or praises on Yelp, Urbanspoon, Google Places and Tripadvisor, as well as help to execute successful Email campaigns to increase sales, engagement and customer loyalty?
D2D Digital is your social media management, campaign and reputation partner. We will help you build, engage and grow your social media presence, create happy returning customers and make more money.